Organizational Citizenship Behavior Evaluation: Insights from Local Government Agency in Malaysia

Mohamad Ibrahim, Rashidah and Abd Ghani, Mazuri and Hashim, Noorul Hafizah and Amin , Aziz and Salleh, Munir (2016) Organizational Citizenship Behavior Evaluation: Insights from Local Government Agency in Malaysia. International Business Management, 10 (9). pp. 1592-1598. ISSN 1993-5250

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Abstract

The local government, the third-tier in Malaysian government structure, has been identified as one of the important government agencies mandated to drive the economic growth and development of a particular district and its residents. Since local governments, in general, are faced with financial and administrative constraint that could jeopardize the operational efficiencies; Organizational Citizenship Behavior (OCB) is the identified vehicle to promote overall organizational effectiveness at a relatively low cost. A preliminary study on a local government agency was conducted using Structural Equations Modeling Partial Least Squares (PLS) approach. Statistical analysis on measurement model in assessing reliability and validity and structural model in testing the hypothesized relationship provided indicative support of a good model in predicting Organizational Citizenship Behavior (OCB).

Item Type: Article
Keywords: Organizational Citizenship Behavior, Local Government, Leader-Member Exchange, Organizational Communication, Job Satisfaction, Malaysia.
Subjects: H Social Sciences > H Social Sciences (General)
Faculty / Institute: Faculty of Economics & Management Sciences
Depositing User: ms rashidah mohamad ibrahim
Date Deposited: 26 Jul 2016 01:43
Last Modified: 26 Jul 2016 01:43
URI: http://erep.unisza.edu.my/id/eprint/4826

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