THE MEDIATING EFFECT OF QUALITY PRACTICES ON LEAN MANAGEMENT IN THE MALAYSIAN SMALL AND MEDIUM MANUFACTURING INDUSTRIES

Mohamed, Saiful Bahri (2012) THE MEDIATING EFFECT OF QUALITY PRACTICES ON LEAN MANAGEMENT IN THE MALAYSIAN SMALL AND MEDIUM MANUFACTURING INDUSTRIES. In: Proceedings International Conference of Technology Management, Business and Entrepreneurship 2012 (ICTMBE2012), 18 - 19 Dec 2012, Renaissance Hotel, Melaka.

[img] Text
Lean_Manufacturing.pdf - Published Version
Restricted to Registered users only

Download (548Kb)

Abstract

This paper tries to explore on how quality practices on lean management may affect product quality performance and operational performance in the Malaysia small and medium manufacturing industry (SME). This study attempts to fill the research gap by examining relationships between quality practices, product quality performance and operational performance in the Malaysia SME company using correlation and multiple regression analyses. In doing so, relationships between quality practices, product quality and operational performance constructs were asses and describe. The results reveal that committed leadership, cross-functional training, process management, cross functional product design, supplier quality management and customer involvement appear to be of primary importance and exhibit significant impact toward product quality performance and operational performance. Additionally, the findings also suggest that product quality performance mediates the link between quality practices and operational performance. Findings of the study present a prominent demonstration of the importance of quality practices on lean management for the small and medium manufacturing industry in Malaysia in enhancing its product quality and operational performance.

Item Type: Conference or Workshop Item (Paper)
Keywords: Quality Management practices, Performance, SME manufacturing, Correlation, Multiple Regression
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Q Science > Q Science (General)
Faculty / Institute: Faculty of Design Arts & Engineering Technology
Depositing User: P.M. Dr Saiful Bahri Mohamed
Date Deposited: 07 May 2014 09:24
Last Modified: 07 May 2014 09:24
URI: http://erep.unisza.edu.my/id/eprint/355

Actions (login required)

View Item View Item